FAQ
Are your toys safe?
We specifically test our paints and coatings frequently to be sure our toys meet or exceed government recommendations limiting heavy metals, lead, and phthalates in children’s items. All of our results have been verified by 3rd-party, independently accredited testing laboratories, considered by many to be the best scientific laboratories in the world.
How will my item be shipped?
How do I exchange or return a product?
Note: When emailing info@rocaproducts.com about a return, please include your order # in the subject line.
What types of payments do you accept?
We accept payment by Visa, American Express, Discover and PayPal through our secure payment gateway.
If you have any other questions we would be happy to help! Please contact us.